• Concerts
  • Theatre
  • Family
  • Comedy
  • Sport
  • Groups
  • Help
  • My Account
  • Accessibility
  • Book With Confidence
    • 0
    Event Image
    Please note that that M6 junction 4 (Coleshill) to junction 2 (Coventry) will be closed in both directions on 15th June between 10pm and 8am. A fully signed diversion route will be in place via the A45 and the A46, but please plan your route in advance and leave plenty of time for your journey.
    Page Loading Image
    Accessible Tickets

    Accessible tickets can be bought online or over the phone. There is usually significant demand when events go on sale, so we advise that customers purchase accessible tickets online rather than attempting by phone and missing out.

    To purchase accessible tickets online you will need an Access Card registration. If you are not already registered, you can find out more here.

    Once you have had confirmation from your Access Card application has been completed, you will need to link it to your The Ticket Factory account by logging in to the My Account page and clicking the Accessibility tab.

    Once you are logged in and have linked your access card, navigate to the tickets you wish to purchase, and you'll be able to browse and purchase available accessible tickets.

    For more information on the Access Card, click here.

    Resale Policy

    Our official resale partner is Twickets. Reselling tickets for profit is strictly prohibited. By using our website you agree that you are a consumer, and not a business, trader or person engaged in the resale of tickets. For more information on our resale policy, please see our Terms and Conditions.

    About

    Backstreet Boys

    Beginning on May 11th, the Backstreet Boys will set off on the “DNA World Tour” - their biggest arena tour in 18 years. Over the course of 3 months, the guys will perform all over Europe and North America, headlining venues including Arena Birmingham on 15 June 2019.

    The group are thrilled to announce the release of their new album “DNA,” coming out January 25th on RCA Records. Now available for pre-order here https://backstreet-boys-uk.myshopify.com. “DNA” – the group’s 10th studio album - features songs written by Lauv (Charlie XCX), Andy Grammer, Stuart Crichton (DNC) and Mike Sabbath (J Balvin). Pre-order any album format before 3pm GMT on Tuesday 13th November 2018 to receive priority access to The Backstreet Boys 2019 “DNA” World Tour.

    WANT TO BE THE FIRST IN LINE?

    Sign up to hear from us.

    Please enter a valid email.

    Privacy Policy

    The Ticket Factory is a trading name of the NEC Group. The NEC Group would like to send you newsletters and other e-mails about our venues and events which we think you may be interested in. By signing up you agree to receive these.

    For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy.