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The Ticket Factory is the official box office for the Genting Arena at the NEC, Birmingham. The Genting Arena is the Midlands' outstanding entertainment experience for artists and visitors alike. The Genting Arena have the world's best comedians, sportspeople, singers, songwriters, dancers, daredevils and everything in between come through it's doors. Whether it's 15,700 screaming fans or an intimate, atmospheric once-in-a-lifetime experience, you'll find it at the Genting Arena!

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Useful info

Situated on the NEC site, the Genting Arena is right at the heart of the UK. The venue is within easy walking distance from Birmingham International Train Station. The postcode is B40 1NT.

The Genting Arena is situated on the NEC site, which has over 16,000 parking spaces. On arrival at the NEC, please follow electronic directional signage to your event, which will lead you to the nearest available car park. Find out more about Parking.

From burgers to mexican... There's plenty of great food to choose from at the Food Express outlets

Accessible Seating
To book tickets if you require a wheelchair space or have any other specific requirements please call us 0844 581 0700

To book 10 or more tickets call our Groups team on freephone 0800 358 0058