How to Access Your Tickets in the AXS App
The Ticket Factory is now Powered by AXS!
They are the award-winning official ticketing partner of many venues across the UK, including The O2, BST Hyde Park, Dreamland Margate and OVO Arena Wembley.
Access Your Mobile Tickets via the AXS App
If you bought your tickets via The Ticket Factory, your mobile tickets will now be delivered via the AXS App.
Step One
Download the AXS App
Step Two
Open the App and tap Log In
Step Three
Tap "Forgot your password?"
Step Four
Follow the steps to reset your password using the email address you used when you made your purchase
Step Five
Log into your account to see your tickets
Step One
Download the AXS App
Step Two
Open the App and tap Log In
Step Three
Tap "Forgot your password?"
Step Four
Follow the steps to reset your password
Step Five
Log into your account to see your tickets
Need Help?
If you encounter any issues or have questions, our support team is here to help. For more information, please visit our FAQ page or contact our support directly.
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