CONTACT US

Phone

Call The Ticket Factory on - 0844 338 0338
Our lines are open from 9am to 7pm (Monday to Friday) and 9am to 5pm (Saturday, Sunday and Bank Holidays).

For detailed enquiries, please call:

Ticket Hotline - 0844 338 0338
To book tickets or for information on concerts and public exhibitions.

Disabled Bookings - 0844 581 0700
To book tickets if you require a wheelchair space or have any other specific requirements.

Customer Services - 0844 581 0777
For any queries about existing bookings.

Technical Support - 0844 581 0757
If you have any problems booking on this website.

Minicom Users - 0121 767 3951


Email - To email your enquiry contact [email protected]

We try to deal with all queries within 48 hours of receipt.

PLEASE NOTE: In the interests of safety, card details should not be quoted as emails are not a secure form of communication.

Public tickets

Members can purchase up to a maximum of 4 tickets at member rates. Any additional tickets can be purchased at the public rate.

If you would like to purchase additional public rate tickets

Click Here


Gift Vouchers

If you would like to purchase a Gift Voucher

Click Here