FAQs

GENERAL (Insomnia60)

You can find out what kinds of food and drink are on offer through the NEC website.

Parking charges are as follows: BYOC - £5 for the duration of the event, Weekend festival - £5 per day, Day visitor - £5 per day, Car parking is not available to book in advance. Insomnia will have designated car parks, these will be signposted.

We do not provide concessions, however we can provide a free carer ticket for those who receive Disability Living Allowance/Personal Independence Payments. In order to gain a carer ticket, please contact our ticket agent with a scan or picture of the attendee's DLA/PIP letter, the attendee's order number (found on their eticket) and the carer's full name and email address.

Yes, anyone coming into the event needs a ticket. For those who just wish to wait or pick up from the event, there are public areas with seating outside the halls.

Yes, there are cloakrooms which will charge £1 per item and will be open during show hours.
Items cannot be left overnight, any items left at the end of the day will be transferred to lost property.

We are happy to provide a full refund on event tickets up until 30 days before the start of the event.

After this time, tickets are unfortunately non-refundable.

Tickets purchased online:

In order to request a refund, please contact our ticket agent

Tickets purchased in GAME stores:

Please return to the store where you purchased your tickets.

2017 Refund Deadlines:

Insomnia60 - 14th March at 23.59

Unfortunately not, tickets are non transferable between events.

You may bring small snack items and soft drinks for your own personal consumption, but please note that there are no facilities to keep food that requires refrigeration or re-heating. We do not allow mini-fridges or kettles to be plugged into the power sources in the LAN halls.

There are ample catering facilities onsite which include Martin's Newsagents, the tuck, restaurant and various food kiosks.

As a BYOC attendee you need to bring:-
· Tower/console/laptop
· Monitor (just one please!)
· Keyboard
· Headset (no speakers please!)
· Mouse
· Mouse mat
· Kensington Lock
· Four way power strip
· Wallet/phone/keys
· Clothes
· Wash kit
· ID
· ticket

If camping:
· Tent (weights)
· Sleeping bag
· Towel

Day Visitors - you do not need ID to check-in, only to purchase alcohol onsite
Weekend & BYOC visitors - adults are required to bring ID in order to check-in

Any child aged 6 or under is given free access to the show, they do not require a ticket.

Yes, you are welcome to take pictures or film within the event as much as you like, provided you do not plan to use anything for commercial purposes. However, if you are going to film other people we suggest you get their permission first.

INDOOR CAMPING

If you are planning to make use of a tent, you will need to bring your own. We strongly recommend bringing a pop-up tent as you will require weights to pitch other tents. However, you do also have the option of bringing an airbed/campbed/roll mat to set up in the hall.

You will have a 2 x 2.5m pitch per person within the indoor camping area. Your tent or other equipment will need to fit inside this area. You can combine your pitch with friends to camp in a bigger tent together.

There will be individual electric showers available in the Indoor sleeping area as well as communal changing facilities, toilets are available across the NEC Venue.

Nobody under the age of 16 will be permitted to use the Indoor Camping Area regardless of who they attend with. You are required to bring ID in order to collect your indoor camping wristband.

INSOMNIA IRELAND

The INEC has several restaurants and bars onsite providing different types of food and drink. You can read more about whats on offer on the venue website.

We do not provide concessions, however we can provide a free carer ticket for those who receive Disability Living Allowance/Personal Independence Payments. In order to gain a carer ticket, please contact us ([email protected]) with a scan or picture of the attendee's DLA/PIP letter, the attendee's order number (found on their eticket) and the carer's full name and email address.

Onsite parking is free for all visitors.

Yes, anyone coming into the event needs a ticket. For those who just wish to wait or pick up from the event, there is a public area outside the venue with tables & chairs.

General Entry - There are no official age restrictions but we would recommend that children aged 18 or under are accompanied by an adult as we cannot accept responsibility for their safety. Pub Quiz - you must be aged 18+ to attend the pub quiz

Unfortunately tickets for Insomnia Ireland are non refundable.

You may bring small snack items and soft drinks for your own personal consumption, but please note that there are no facilities to keep food that requires refrigeration or re-heating. As the INEC is a fully licensed premises, bringing your own alcohol onsite is not permitted. If you are found trying to bring alcohol into the venue, it will be confiscated.

Any child aged 6 or under is given free access to the show, they do not require a ticket.

Yes, you are welcome to take pictures or film within the event as much as you like, provided you do not plan to use anything for commercial purposes. However, if you are going to film other people we suggest you get their permission first.

You do not need ID to check-in, only to purchase alcohol onsite.