CONTACT US

Call The Ticket Factory on 0844 581 1540
Our lines are open from 9am to 7pm (Monday to Friday) and 9am to 5pm (Saturday, Sunday and Bank Holidays)

For detailed enquiries, please call:

Disabled Bookings - 0844 581 0700
To book tickets if you require a wheelchair space or have any other specific requirements

Customer Services - 0844 581 0777
For any queries about existing bookings

Group Bookings - 0800 358 0058 or groups@theticketfactory.com
Group bookings are usually for 8 or more tickets, please check each event

Technical Support - 0844 581 0757
If you have any problems booking on this website

Minicom Users - 0121 767 3951


Email - To email your enquiry contact customerservices@theticketfactory.com

We try to deal with all queries within 48 hours of receipt.

PLEASE NOTE: In the interests of safety, card details should not be quoted as emails are not a secure form of communication.