Call The Ticket Factory on 0844 338 0338
Our lines are open from 9am to 7pm (Monday to Friday) and 9am to 5pm (Saturday, Sunday and Bank Holidays)

For detailed enquiries, please call:

Ticket Hotline - 0844 338 0338
To book tickets or for information on concerts and public exhibitions

Disabled Bookings - 0844 581 0700
To book tickets if you require a wheelchair space or have any other specific requirements

Customer Services - 0844 581 0777
For any queries about existing bookings

Group Bookings - 0800 358 0058 or [email protected]
Group bookings are usually for 10 or more tickets, please check each event

Technical Support - 0844 581 0757
If you have any problems booking on this website

Minicom Users - 0121 767 3951


To email your enquiry contact [email protected]

We try to deal with all queries within 48 hours of receipt.

PLEASE NOTE: In the interests of safety, card details should not be quoted as emails are not a secure form of communication.