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Call The Ticket Factory on 0844 338 0338
Our lines are open from 9am to 7pm (Monday to Friday) and 9am to 5pm (Saturday, Sunday and Bank Holidays)
For detailed enquiries, please call:
Ticket Hotline - 0844 338 0338
To book tickets or for information on concerts and public exhibitions
Disabled Bookings - 0844 581 0700
To book tickets if you require a wheelchair space or have any other specific requirements
Customer Services - 0844 581 0777
For any queries about existing bookings
Group Bookings - 0800 358 0058 or [email protected]
Group bookings are usually for 10 or more tickets, please check each event
Technical Support - 0844 581 0757
If you have any problems booking on this website
Minicom Users - 0121 767 3951
To email your enquiry contact [email protected]
We try to deal with all queries within 48 hours of receipt.
PLEASE NOTE: In the interests of safety, card details should not be quoted as emails are not a secure form of communication.
The Ticket Factory is a trading division of The National Exhibition Centre Ltd.
Registered Office: The National Exhibition Centre Birmingham B40 1NT.
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