Call The Ticket Factory on 0844 581 1340
Our lines are open from 8am to 10pm, seven days a week

For detailed enquiries, please call:

Disabled Bookings - 0800 640 5001
To book tickets if you require a wheelchair space or have any other specific requirements

Customer Services - 0333 300 3010
For any queries about existing bookings

Group Bookings - 0800 358 0058 or
(Please note our Group Bookings department are open between 8am and 6pm Monday to Friday)
Group bookings for BBC Gardeners' World Live is 8 or more tickets.

Technical Support - 0844 581 0757
If you have any problems booking on this website

Minicom Users - 0121 767 3951

Email - To email your enquiry contact

We try to deal with all queries within 48 hours of receipt.

PLEASE NOTE: In the interests of safety, card details should not be quoted as emails are not a secure form of communication.

Contact the Organisers
To contact the organiser, please email: or call: 020 3405 4282.