Purpose of this privacy notice
This privacy notice aims to give you information on how NEC Group collects and processes your personal data through your use of this website, including any data you may provide when you use our website and apps, purchase products or services from us, access our free wi-fi, contact us over the phone, by email or via live chat, sign up to any of our mailing lists or take part in a competition.
Our websites and apps aren’t intended for children under the age of 13 and we don’t knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
For all of our services, the data controller – the company that is responsible for personal data – is The National Exhibition Centre Limited. Depending on which website you are using, you might see us operating under one of our trading names which include the NEC, the ICC, the VOX, the Genting Arena, Arena Birmingham, The Ticket Factory, Amadeus, NEC Group International, Amplify, Eight Feet Tall and MemoryHaus. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, you can contact our DPO using the details set out below.
How to contact us
Questions, comments and requests regarding this privacy notice are always welcomed, so if you have any or would like to exercise any of your legal rights, please don’t hesitate to contact us. You can contact our DPO by emailing us at [email protected]. If you’d prefer, you can also write to us at Data Protection Officer, Centre Core Level 4, The National Exhibition Centre, Birmingham B40 1NT.
If you feel you need to, you also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Changes to the privacy notice
We may change this privacy notice from time to time, to reflect how we are processing your data.
If we make significant changes, we will make this clear on our websites or by such other means of contact such as email, so that you are able to review the changes before continuing to use NEC Group services.
This version of the privacy notice was last updated on the date set out at the bottom of the page and historic versions can be obtained by contacting us.
Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.